Shipping policy

Shipping on Internet Orders

If you are from outside the Continental U.S., please do not place your order on-line. The shipping charges applied are only for Continental United States. If you are ordering from anywhere else there will be additional shipping charges. Please call, email or fax your order if you are from outside of the Continental U.S. You will be notified of the additional amount for shipping and when the order is ready to ship, the rest of the shipping cost will be charged to the credit card originally used. If you have any questions or concerns, please call 419-929-1506.

Delivery

Orders requiring custom-tailoring normally require 4-6 weeks for production. Approximate delivery schedules are available at time of quotation. Order acknowledgements show approximate date order is scheduled to be shipped. See shipping chart for delivery time. Thomas Creative Apparel is not responsible loss or delays by the carrier (UPS, FedEx, USPS, etc.). Shipping/handling and rush fees are non-refundable.

Customers are responsible for checking accuracy of order acknowledgement. Customer must notify company immediately of errors or changes.